Contatto
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Kindly note:
1. To prevent any loss of your submitted form, we strongly recommend sending us an email directly.
2. To ensure your rights are protected, we recommend purchasing from Qlearsoul’s official Amazon store(Qlearsoul Audio), official Walmart store(Qlearsoul Audio), or official website. If you see someone selling products under the Qlearsoul name on other platforms and are unsure whether they are official stores, you can email us at support@qlearsoul.com with screenshots and product links for confirmation. If you purchased from other second-hand platforms or sellers, we’re sorry, but we do not provide after-sales support for those orders. If you have any questions about those orders, please contact the seller you purchased from.
3. If your message concerns a product issue, question, or suggestion, please include:
1. To prevent any loss of your submitted form, we strongly recommend sending us an email directly.
2. To ensure your rights are protected, we recommend purchasing from Qlearsoul’s official Amazon store(Qlearsoul Audio), official Walmart store(Qlearsoul Audio), or official website. If you see someone selling products under the Qlearsoul name on other platforms and are unsure whether they are official stores, you can email us at support@qlearsoul.com with screenshots and product links for confirmation. If you purchased from other second-hand platforms or sellers, we’re sorry, but we do not provide after-sales support for those orders. If you have any questions about those orders, please contact the seller you purchased from.
3. If your message concerns a product issue, question, or suggestion, please include:
-
Where you purchased the product
e.g., qlearsoul.com, woot.com, amazon.com, amazon.ca, amazon.co.uk, amazon.de, amazon.fr, amazon.it, amazon.es, amazon.com.be, amazon.nl, amazon.ie, walmart.com, or other. - Order number
- Item name (ONE-Q / ONE-S / SoulBox S1 / HiFire X)
- If your inquiry is related to an order, we recommend emailing us directly at support@qlearsoul.com with photos or videos explaining the issue, so we can assist you more quickly.
💽Talk to the Qlearsoul Team
- Need support?(Any questions about our product) support@qlearsoul.com
- For collaborations (Be our brand ambassador) qlearsoul@gmail.com
- Find a typo? (Whether on this website or in the manual you received) qlearsoul@gmail.com
- Any issues with the website's functions? qlearsoul@gmail.com
- Want to share your story with the world? qlearsoul@gmail.com
📍US Warehouse Address
Name: WEST BERLIN WAREHOUSEStreet: 154 Cooper Road, Suite 1002
City: West Berlin
State: NJ
Country: United States
Zip Code: 08091
Tel: 6463936062(This number connects to our warehouse staff and is not intended for customer service inquiries.)
