Before you submit
- Keep your order number and product serial number nearby.
- Upload a receipt, invoice or order confirmation.
- Add clear photos or a short video when the issue is visible.
- Describe the troubleshooting steps you have already tried.
Skip to warranty claim form
Warranty Claim
Tell us what happened and share the details that help us identify your order and product. Qlearsoul Support will review the request and follow up with the next step.
What happens next
Our team may suggest troubleshooting or request additional evidence. If a return is needed for inspection, we will provide instructions before anything is shipped.