Cancel & Return

Use this form to request an order cancellation or start a return. Have your order number ready so our support team can review the request.

Cancellation requests

Orders may be cancelled within one hour of placement. If your order is between one and twelve hours old, email us immediately to check whether cancellation is still possible.

Return requests

Submit a return request after you have received the order. The request will be reviewed under the applicable return policy.

Request details

By selecting “Confirm Withdrawal,” you are submitting a cancellation or return request for review. Submission does not guarantee that an order can still be cancelled or that a return has been approved.